General
Does SIMON replace our CRM or ERP?
No. SIMON builds on your existing systems as the workspace for your field team. Data stays where it is today.
Does SIMON work without a network?
Yes. Reports, orders and proof are stored on the device and transmitted as soon as there is a connection again.
Which devices does SIMON run on?
On smartphone, tablet and desktop, in light and dark mode.
Can partners, agencies or operators work with it?
Yes, via their own portals with the right permissions, for example for sales partners, installer partners or equipment operators.
Rollout
How long does the rollout take?
Technically, SIMON is ready to go in 4 to 6 weeks. Including training, works council and data protection, it is typically fully in use after six months.
Do we need our own developers?
No. Workflows and rules per tenant are configured, for example discount logic, signature requirements or response times.
IT
Where is our data stored?
Your choice: Azure, AWS, your data center or on-premise. Development and operations take place in the DACH region.
Is our field team being monitored?
No. Metrics come from recorded results, not from location data. Usage is only aggregated anonymously. For the works council there is a template for the works agreement.
Pricing
What does SIMON cost?
You pay per user for a platform tier and add a package for your type of work. The pilot runs at a fixed price with success criteria agreed upfront.
What happens after the pilot?
You decide based on the measured results. In a rollout, the introduction happens in waves, with IT, training and works council in parallel.
Your question is not listed?
We will answer it for your situation in a conversation.