| Außendienst-Modul im CRM | Branchen-Speziallösung | Individualentwicklung | SIMON | |
|---|---|---|---|---|
| Use in the field | Often designed for the desk | Good, but only for one industry | As good as the project | Built for the road: offline, audio, large controls |
| Industry processes | Generic, needs customizing | Very deep | Exactly as specified | Deep per type of work, rules per tenant |
| Several field teams | One model for all | Usually one system per area | New for each area | Sales, retail and service on one platform |
| Rollout | Depends on the CRM project | Fast, if it fits | Months to years | Pilot in 4 to 6 weeks |
| System landscape | Ties you to the CRM | Often its own data storage | Free | Builds on ERP and CRM, no copies |
| Further development | With the CRM release | By the vendor | Requires your own resources | Shared core, modules can be added |
A CRM module fits if
your field team mainly plans and writes reports at the desk and the CRM is a given anyway.
A specialist solution fits if
you have exactly one field team in exactly one industry and that will not change.
SIMON fits if
your team works in the field, you have several field teams or your systems should stay.
Get to know SIMON.
30 minutes, your industry, your processes. Pick a date directly.