Customer worlds

Named after the place where your team works, each with a prototype.

PharmacyPharma OTC/OTX and consumer health in pharmacy field sales Boiler roomTrades, field service and heat pumps StoreRetail field sales and retail marketing agencies Door-to-doorDirect sales, e.g. energy, heat pumps and fibre

Also

For partners and topics across all customer worlds.

For agencies and partnersOne system for all clients Route planningWeek, route, appointment notices and re-planning How SIMON thinks aheadHints, suggestions, approval

Also for these industries

Variants of the customer worlds, with the same core.

Energy and utilities Solar, storage and heat pumps Security technology Insurance and financial services Media and subscriptions Non-profit organizations Household appliances and direct sales Building materials and specialist trade

All customer worlds and industries

Home › Resources › Blog › Measures that arrive in the store

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Measures that arrive in the store

From head office via key account to the shelf and back again.

5 min read

A measure is quickly decided: secondary placement, display, new listing. Whether it is implemented often remains unclear. Branches and independent retailers behave differently, and key account learns about deviations too late or not at all.

One path for every measure

In SIMON, a measure is created once and distributed to the right stores. Field sales see in the store what has been agreed and record the status: implemented, declined or open, with reason and photo.

Key-Account-Ansicht einer Maßnahme mit getrennten Quoten für Filialen und Selbstständige, Gründen und Fotonachweisen — Key account view. Separate implementation rates for branches and independents, with reasons and photos.

What key account sees

Separate implementation rates for branches and independent retailers
The reasons for deviations and photos as proof
Free spaces on large stores as a suggestion directly from the store plan

The feedback loop

When field sales report a deviation, the key account's answer goes straight into the store file. A report becomes a solution that is already there at the next visit.

Measures and feedback loop in the demo

We show the path from head office to the shelf with your workflows.

Read more

Monteur misst mit einem Messgerät an einer Heizungsanlage

Maintenance reports without paper

How the report is created during the job and the operator signs directly on the device.

From commissioning to maintenance: keeping the system in view

From commissioning to maintenance: keeping the system in view

Why a system file with a history of readings is worth more than a folder per customer.

Monteur mit Werkzeugkoffer vor Außengeräten einer Anlage

The right technician for every job

How dispatch and technicians work with one planning board, one route and one status.